Did You Know? You choose your body shop. Insurance cannot require you to use theirs. | Collision Tip: Proper repairs protect both your safety and your vehicle’s value. | After An Accident: Take photos of ALL damage before moving your vehicle. | Pro Tip: Not all repair estimates are equal. Experience matters. | Good to Know: Your deductible is paid to the repair shop, not the insurance company. | Ac
PRIVACY POLICY
A legal disclaimer. Last updated 03.09.2026.
At PBT Auto Group, including its affiliated businesses Searcy Auto Body, PBT Auto Sales, and Phillips Bros. Towing Service, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with any of our businesses or services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
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Information We Collect
When you visit our website or use services provided by Searcy Auto Body, PBT Auto Sales, Phillips Bros. Towing Service, or PBT Auto Group, we may collect certain information, including:
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Personal Information
Information you voluntarily provide to us, such as:
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Name
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Phone number
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Email address
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Vehicle information
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Any information submitted through contact forms, estimate requests, or service inquiries.
Usage Data
We may automatically collect certain information about how you access and interact with our website, including:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited and time spent on our website.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our website.
How We Use Your Information
The information we collect may be used for the following purposes:
Providing Services
To communicate with you and provide services such as:
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Collision repair and auto body services
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Towing and roadside assistance
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Vehicle sales and related inquiries.
Improving Our Website and Services
To analyze website usage, improve functionality, and better understand customer needs.
Marketing and Communications
With your consent, we may send you updates, promotions, service reminders, or other communications related to our businesses.
Legal Compliance
To comply with applicable laws, regulations, and legal obligations.
Information Sharing
PBT Auto Group and its affiliated businesses do not sell, rent, or trade your personal information to third parties.
We may share your information in the following situations:
Service Providers
With trusted third-party service providers who assist us in operating our website, managing communications, or providing services.
Legal Requirements
When disclosure is necessary to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You have certain rights regarding your personal information, including:
Access and Update
You may request access to, correction of, or updates to your personal information by contacting us.
Opt-Out of Communications
You may opt out of receiving marketing emails or promotional communications at any time by following the unsubscribe instructions included in those communications.
Changes to This Privacy Policy
PBT Auto Group reserves the right to update or modify this Privacy Policy at any time. Any updates will become effective immediately upon posting the revised policy on this page.
We encourage you to review this policy periodically.

