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PRIVACY POLICY

A legal disclaimer. Last updated 03.09.2026.

At PBT Auto Group, including its affiliated businesses Searcy Auto Body, PBT Auto Sales, and Phillips Bros. Towing Service, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with any of our businesses or services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

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Information We Collect

When you visit our website or use services provided by Searcy Auto Body, PBT Auto Sales, Phillips Bros. Towing Service, or PBT Auto Group, we may collect certain information, including:

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Personal Information

Information you voluntarily provide to us, such as:

  • Name

  • Phone number

  • Email address

  • Vehicle information

  • Any information submitted through contact forms, estimate requests, or service inquiries.

Usage Data

We may automatically collect certain information about how you access and interact with our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited and time spent on our website.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our website.

How We Use Your Information

The information we collect may be used for the following purposes:

Providing Services

To communicate with you and provide services such as:

  • Collision repair and auto body services

  • Towing and roadside assistance

  • Vehicle sales and related inquiries.

Improving Our Website and Services

To analyze website usage, improve functionality, and better understand customer needs.

Marketing and Communications

With your consent, we may send you updates, promotions, service reminders, or other communications related to our businesses.

Legal Compliance

To comply with applicable laws, regulations, and legal obligations.

Information Sharing

PBT Auto Group and its affiliated businesses do not sell, rent, or trade your personal information to third parties.

We may share your information in the following situations:

Service Providers

With trusted third-party service providers who assist us in operating our website, managing communications, or providing services.

Legal Requirements

When disclosure is necessary to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You have certain rights regarding your personal information, including:

Access and Update

You may request access to, correction of, or updates to your personal information by contacting us.

Opt-Out of Communications

You may opt out of receiving marketing emails or promotional communications at any time by following the unsubscribe instructions included in those communications.

Changes to This Privacy Policy

PBT Auto Group reserves the right to update or modify this Privacy Policy at any time. Any updates will become effective immediately upon posting the revised policy on this page.

We encourage you to review this policy periodically.

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